The Grey Matters believe 'Consultancy' should be about imparting knowledge, skills transfer and not outstaying our welcome.

We offer the resource of skilled and experienced personnel to assist you at any stage of your Service Management lifecycle, be it strategy development, assessment, implementation or continued improvement based on best practice and IT governance. In addition, we can help you prepare for ISO/IEC 20000 audit.

Our objectives are to add value cost effectively and forge lasting relationships, where we become trusted partners for both current assignments and those that arise in the future.

To permit us to achieve our objectives, our Consultants have considerable experience in the ITIL® marketplace and are ITIL® Manager certified or as often referred to are ITIL® 'Red Badge' holders. A number are also accredited ISO/IEC 20000 Consultants.