Course details
ITIL® V3 Service Management Foundation
3 days
Forthcoming dates for this course
We are running the ITIL® V3 Service Management Foundation on the following dates. You can book your place online in just a few clicks. Or, if you would like The Grey Matters to conduct a private course within your organisation, please contact us for more details.
| Dates | Venue | Price | ||
|---|---|---|---|---|
| 13 – 15 Feb 2012 | Heywood, Manchester | was £795.00, now £650.00 | Book now | |
| 21 – 23 Feb 2012 | London (West One) | was £795.00, now £495.00 | Book now | |
| 28 Feb – 1 Mar 2012 | Maidenhead | was £795.00, now £650.00 | Book now | |
| 12 – 14 Mar 2012 | Heywood, Manchester | was £795.00, now £650.00 | Book now | |
| 27 – 29 Mar 2012 | London (West One) | was £795.00, now £495.00 | Book now | |
| 16 – 18 Apr 2012 | Heywood, Manchester | was £795.00, now £650.00 | Book now | |
| 16 – 18 Apr 2012 | Maidenhead | was £795.00, now £650.00 | Book now | |
| 17 – 19 Apr 2012 | London (West One) | was £795.00, now £495.00 | Book now | |
| 14 – 16 May 2012 | Heywood, Manchester | was £795.00, now £650.00 | Book now | |
| 22 – 24 May 2012 | London (West One) | was £795.00, now £495.00 | Book now | |
| 18 – 20 Jun 2012 | Maidenhead | was £795.00, now £650.00 | Book now | |
| 18 – 20 Jun 2012 | Heywood, Manchester | was £795.00, now £650.00 | Book now | |
| 26 – 28 Jun 2012 | London (West One) | was £795.00, now £495.00 | Book now | |
| 17 – 19 Jul 2012 | London (West One) | was £795.00, now £495.00 | Book now | |
| 23 – 25 Jul 2012 | Heywood, Manchester | was £795.00, now £650.00 | Book now | |
| 3 – 5 Sep 2012 | Maidenhead | was £795.00, now £650.00 | Book now | |
| 3 – 5 Sep 2012 | Heywood, Manchester | was £795.00, now £650.00 | Book now | |
| 11 – 13 Sep 2012 | London (West One) | was £795.00, now £495.00 | Book now | |
| 16 – 18 Oct 2012 | London (West One) | was £795.00, now £495.00 | Book now | |
| 13 – 15 Nov 2012 | London (West One) | was £795.00, now £495.00 | Book now | |
| 11 – 13 Dec 2012 | London (West One) | was £795.00, now £495.00 | Book now | |
We are industry experts for ITIL - PRINCE 2 - ISO20000 - COBIT TRAINING COURSES - BOOK WITH US NOW!!
The Grey Matters only use Experienced Lecturers and Comprehensive Accredited Courseware. Our fees include ; The Exam / Lunch and Refreshments / Post Course Support.
Our aim is to HELP YOU PASS FIRST TIME
This course provides comprehensive first-level training for anyone interested in the provision, support and delivery of IT services.
The aim of the course will be to give you an overview of the topics in ITIL® Version 3 as follows:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
It finishes with an optional one-hour multiple-choice examination for the V3 Foundation Certificate in IT Service Management and it is a pre-requisite for further training in ITIL® Version 3 that leads to the ITIL Expert in IT Service Management.










