Course details

ITIL® V3 Service Management Foundation
£795.00 3 days

This course provides comprehensive first-level training for anyone interested in the provision, support and delivery of IT services.

The aim of the course will be to give you an overview of the topics in ITIL® Version 3 as follows:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

It finishes with an optional one-hour multiple-choice examination for the V3 Foundation Certificate in IT Service Management and it is a pre-requisite for further training in ITIL Version 3 that leads to the ITIL Expert in IT Service Management. 

Forthcoming dates for this course

We are running the ITIL® V3 Service Management Foundation on the following dates. You can book your place online in just a few clicks. Or, if you would like The Grey Matters to conduct a private course within your organisation, please contact us for more details.

DatesVenuePrice
10 – 12 Mar 2010 Heywood, Manchester £795.00 Book now
16 – 18 Mar 2010 London (Portland Place) was £795.00, now £500.00 Book now
7 – 9 Apr 2010 Maidenhead £795.00 Book now
20 – 22 Apr 2010 Heywood, Manchester £795.00 Book now
20 – 22 Apr 2010 London (Portland Place) was £795.00, now £500.00 Book now
11 – 13 May 2010 Heywood, Manchester £795.00 Book now
18 – 20 May 2010 London EC2A was £795.00, now £500.00 Book now
18 – 20 May 2010 Maidenhead £795.00 Book now
1 – 3 Jun 2010 Heywood, Manchester £795.00 Book now
22 – 24 Jun 2010 Heywood, Manchester £795.00 Book now
22 – 24 Jun 2010 London (Portland Place) £795.00 Book now
29 Jun – 1 Jul 2010 Maidenhead £795.00 Book now
13 – 15 Jul 2010 London (Portland Place) £795.00 Book now
13 – 15 Jul 2010 Heywood, Manchester £795.00 Book now
3 – 5 Aug 2010 Heywood, Manchester £795.00 Book now
10 – 12 Aug 2010 Maidenhead £795.00 Book now
24 – 26 Aug 2010 Heywood, Manchester £795.00 Book now
24 – 26 Aug 2010 London EC2A £795.00 Book now
13 – 15 Sep 2010 Heywood, Manchester £795.00 Book now
21 – 23 Sep 2010 Maidenhead £795.00 Book now
28 – 30 Sep 2010 London EC2A £795.00 Book now
26 – 28 Oct 2010 London EC2A £795.00 Book now
26 – 28 Oct 2010 Heywood, Manchester £795.00 Book now
2 – 4 Nov 2010 Maidenhead £795.00 Book now
14 Nov – 16 Dec 2010 Maidenhead £795.00 Book now
16 – 18 Nov 2010 Heywood, Manchester £795.00 Book now
16 – 18 Nov 2010 London EC2A £795.00 Book now
7 – 9 Dec 2010 Heywood, Manchester £795.00 Book now
14 – 16 Dec 2010 London EC2A £795.00 Book now

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Partners

The Grey Matters, Orpington House, The Phygtle, Chalfont St Peter, Bucks SL9 0JT UK Tel: +44(0)1494 876502 , Fax: +44(0)1494 876512 , Co Reg 04930266, VAT 646 0730 45