Course details
ITIL® V3 Service Management Foundation
£795.00
3 days
This course provides comprehensive first-level training for anyone interested in the provision, support and delivery of IT services.
The aim of the course will be to give you an overview of the topics in ITIL® Version 3 as follows:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
It finishes with an optional one-hour multiple-choice examination for the V3 Foundation Certificate in IT Service Management and it is a pre-requisite for further training in ITIL Version 3 that leads to the ITIL Expert in IT Service Management.
Forthcoming dates for this course
We are running the ITIL® V3 Service Management Foundation on the following dates. You can book your place online in just a few clicks. Or, if you would like The Grey Matters to conduct a private course within your organisation, please contact us for more details.
| Dates | Venue | Price | ||
|---|---|---|---|---|
| 10 – 12 Mar 2010 | Heywood, Manchester | £795.00 | Book now | |
| 16 – 18 Mar 2010 | London (Portland Place) | was £795.00, now £500.00 | Book now | |
| 7 – 9 Apr 2010 | Maidenhead | £795.00 | Book now | |
| 20 – 22 Apr 2010 | Heywood, Manchester | £795.00 | Book now | |
| 20 – 22 Apr 2010 | London (Portland Place) | was £795.00, now £500.00 | Book now | |
| 11 – 13 May 2010 | Heywood, Manchester | £795.00 | Book now | |
| 18 – 20 May 2010 | London EC2A | was £795.00, now £500.00 | Book now | |
| 18 – 20 May 2010 | Maidenhead | £795.00 | Book now | |
| 1 – 3 Jun 2010 | Heywood, Manchester | £795.00 | Book now | |
| 22 – 24 Jun 2010 | Heywood, Manchester | £795.00 | Book now | |
| 22 – 24 Jun 2010 | London (Portland Place) | £795.00 | Book now | |
| 29 Jun – 1 Jul 2010 | Maidenhead | £795.00 | Book now | |
| 13 – 15 Jul 2010 | London (Portland Place) | £795.00 | Book now | |
| 13 – 15 Jul 2010 | Heywood, Manchester | £795.00 | Book now | |
| 3 – 5 Aug 2010 | Heywood, Manchester | £795.00 | Book now | |
| 10 – 12 Aug 2010 | Maidenhead | £795.00 | Book now | |
| 24 – 26 Aug 2010 | Heywood, Manchester | £795.00 | Book now | |
| 24 – 26 Aug 2010 | London EC2A | £795.00 | Book now | |
| 13 – 15 Sep 2010 | Heywood, Manchester | £795.00 | Book now | |
| 21 – 23 Sep 2010 | Maidenhead | £795.00 | Book now | |
| 28 – 30 Sep 2010 | London EC2A | £795.00 | Book now | |
| 26 – 28 Oct 2010 | London EC2A | £795.00 | Book now | |
| 26 – 28 Oct 2010 | Heywood, Manchester | £795.00 | Book now | |
| 2 – 4 Nov 2010 | Maidenhead | £795.00 | Book now | |
| 14 Nov – 16 Dec 2010 | Maidenhead | £795.00 | Book now | |
| 16 – 18 Nov 2010 | Heywood, Manchester | £795.00 | Book now | |
| 16 – 18 Nov 2010 | London EC2A | £795.00 | Book now | |
| 7 – 9 Dec 2010 | Heywood, Manchester | £795.00 | Book now | |
| 14 – 16 Dec 2010 | London EC2A | £795.00 | Book now | |
