Course details

ITIL® V3 Service Management Foundation
3 days

Forthcoming dates for this course

We are running the ITIL® V3 Service Management Foundation on the following dates. You can book your place online in just a few clicks. Or, if you would like The Grey Matters to conduct a private course within your organisation, please contact us for more details.

DatesVenuePrice
13 – 15 Feb 2012 Heywood, Manchester was £795.00, now £650.00 Book now
21 – 23 Feb 2012 London (West One) was £795.00, now £495.00 Book now
28 Feb – 1 Mar 2012 Maidenhead was £795.00, now £650.00 Book now
12 – 14 Mar 2012 Heywood, Manchester was £795.00, now £650.00 Book now
27 – 29 Mar 2012 London (West One) was £795.00, now £495.00 Book now
16 – 18 Apr 2012 Heywood, Manchester was £795.00, now £650.00 Book now
16 – 18 Apr 2012 Maidenhead was £795.00, now £650.00 Book now
17 – 19 Apr 2012 London (West One) was £795.00, now £495.00 Book now
14 – 16 May 2012 Heywood, Manchester was £795.00, now £650.00 Book now
22 – 24 May 2012 London (West One) was £795.00, now £495.00 Book now
18 – 20 Jun 2012 Maidenhead was £795.00, now £650.00 Book now
18 – 20 Jun 2012 Heywood, Manchester was £795.00, now £650.00 Book now
26 – 28 Jun 2012 London (West One) was £795.00, now £495.00 Book now
17 – 19 Jul 2012 London (West One) was £795.00, now £495.00 Book now
23 – 25 Jul 2012 Heywood, Manchester was £795.00, now £650.00 Book now
3 – 5 Sep 2012 Maidenhead was £795.00, now £650.00 Book now
3 – 5 Sep 2012 Heywood, Manchester was £795.00, now £650.00 Book now
11 – 13 Sep 2012 London (West One) was £795.00, now £495.00 Book now
16 – 18 Oct 2012 London (West One) was £795.00, now £495.00 Book now
13 – 15 Nov 2012 London (West One) was £795.00, now £495.00 Book now
11 – 13 Dec 2012 London (West One) was £795.00, now £495.00 Book now

We are industry experts for ITIL - PRINCE 2 - ISO20000 - COBIT TRAINING COURSES - BOOK WITH US NOW!!  

The Grey Matters only use Experienced Lecturers and Comprehensive Accredited Courseware.  Our fees include ; The Exam / Lunch and Refreshments / Post Course Support.

Our aim is to HELP YOU PASS FIRST TIME

This course provides comprehensive first-level training for anyone interested in the provision, support and delivery of IT services.

The aim of the course will be to give you an overview of the topics in ITIL® Version 3 as follows:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

It finishes with an optional one-hour multiple-choice examination for the V3 Foundation Certificate in IT Service Management and it is a pre-requisite for further training in ITIL® Version 3 that leads to the ITIL Expert in IT Service Management. 

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