This is the publication you have been looking for: over 15,000 copies sold worldwide.

The Service Management Revision and Examination Aid - Version 2 (formerly known as the ITIL Revision and Examination Aid) supports the individual and organizations adopting or considering ITIL. The Version 2 Revision and Examination Aid is designed to assist the candidate preparing to sit the ITIL Version 2 Foundation, Practitioner and Manager examinations, as well as those applying or practising ITIL within the ITSM industry.

The Revision and Examination Aid includes extensive material to supplement all ITIL version 2 courses, irrespective of your course provider, to help delegates achieve success in their exams, furthermore:

• The Aid covers all ITIL Service Support and ITIL Service Delivery areas encompassing an in-depth précis format together with guidelines for implementing successful IT service management.
• Includes sample examinations with case studies (as provided by Exin), answers and marking guides for the Foundation, Practitioner and Manager certificates
• Provides hints and tips on preparing for and sitting the ITIL examinations
• Comprises note paper throughout the Aid allowing individual customisation, furthermore documentation can be added during the individuals ITIL career, enhancing the Aids value and longevity
• Containing ITIL diagrams and also concise and easily understandable diagrams not found outside of The Grey Matters.
• Compact and easily supports the ‘snatched’ or ‘crammed’ few minutes of examination study time between meetings, over lunch or whilst travelling (not if you are driving!).
• The Aid comprises of 380 A5 pages providing valuable assistance, not just to those who are about to embark on their exams but also those who need ongoing access to an ITIL reference book, or simply want to refresh their ITIL knowledge.

The author having attained the ITIL Manager certificate in 1992 he recognised the value of the OGC Service Support and Service Delivery ITIL books, but felt that the ITIL Revision and Examination Aid could further complement the two volumes, enabling revision and referencing to be undertaken quickly and easily.

With ITIL Version 3 courses still being developed and approved the ITIL Version 2 courses will be running until December 2008 and probably beyond.

Over 15,000 copies sold worldwide a must have for those studying ITIL and those practicing and thinking ITIL, get your copy here.

A single copy is £50 (GB pounds sterling) plus postage and packing, worldwide.

ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries

Free Download: Intro to V3 ITIL® Overview Pocket Guide