Course details
ITIL® V3 Specialist - Problem Management
3 days
Forthcoming dates for this course
We are running the ITIL® V3 Specialist - Problem Management on the following dates. You can book your place online in just a few clicks. Or, if you would like The Grey Matters to conduct a private course within your organisation, please contact us for more details.
| Dates | Venue | Price | ||
|---|---|---|---|---|
| 24 – 26 Apr 2012 | London (West One) | £795.00 | Book now | |
| 19 – 21 Jun 2012 | London (West One) | £795.00 | Book now | |
| 7 – 9 Aug 2012 | London (West One) | £795.00 | Book now | |
| 23 – 25 Oct 2012 | London (West One) | £795.00 | Book now | |
| 4 – 6 Dec 2012 | London (West One) | £795.00 | Book now | |
The Specialist Certificate in Problem Management provides candidates with an understanding of the principles of, and practical experience of using, industry best practice involved in operating, monitoring, reporting, implementing, planning and improving the management of problems.
The qualification is aimed at those working or preparing to work within a Problem Management process whether at a technical, operational, supervisory or managerial level. It may also be of interest to Project Managers, Business Managers and Business Process Owners.
