The Grey Matters blog


New Business Simulation Game 'Polestar'

Posted: 02/01/2013 13:51:24 by Global Administrator

G2G3, the innovative learning solutions company currently leading the way in the business simulations and serious games market have announced they are joining forces with The Grey Matters, specialists in ITIL and ISO 20000 Training.

What is ITIL?

Posted: 02/01/2013 14:01:42 by Global Administrator

ITIL® stands for the IT Infrastructure Library®  and was originally developed by the UK Government. It has become the most widely accepted framework for implementing best practice IT Service Management (ITSM) leading to its adoption in many organisations in the UK and overseas

Introduction to V3 ITIL® Overview Pocket Guide

Posted: 02/01/2013 14:02:17 by Global Administrator

This handy, pocket-sized book describes the key principles of IT Service Management and provides a high-level overview of each of the core publications within ITIL V3.

 

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