Appeals Policy

What is an Appeal?

An Appeal is a formal procedure by which a registered candidate can appeal against an exam result or a decision on certification. In such situations the appellant is required to submit their appeal in writing.

Grounds for Appeal

There are three grounds on which a candidate may appeal:

  1. Personal or medical grounds
  2. Procedural grounds
  3. The decision was biased or discriminatory

The appellant must be able to provide clear evidence that the decision against which they are appealing meets at least one of the above criteria.

Candidates considering an appeal should take note of the following:

Disagreement with the exam result for multiple choice papers does not give grounds for appeal.

Appeals will only be accepted on the grounds listed above and no other grounds will be considered.

When appealing on the grounds of circumstances relating to events prior to the examination or assessment, the Invigilator or assessor must have been informed in writing prior to the examination or assessment.

When appealing on the grounds of circumstances relating to events during the examination or assessment, the events must have been brought to the invigilator's or assessor’s attention before leaving the examination room or before the end of the assessment.

On receipt of the information as detailed above from the appellant, The Grey Matters will present this information to the relevant Examination Institute.



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