Accreditation

The Grey Matters are currently accredited to run the following courses:

• ITIL Overview
• ITIL Foundation
• ITIL Lifecycle - Continual Service Improvement
• ITIL Lifecycle - Service Design
• ITIL Lifecycle - Service Operation
• ITIL Lifecycle - Service Transition
• ITIL Capability - Operational Support and Analysis
• ITIL Capability - Planning Protection and Optimisation
• ITIL Capability - Release Control and Validation
• ITIL Capability - Service Offerings and Agreements
• ITIL - Managing Across The Lifecycle
• BCS Specialist in Change Management
• BCS Specialist in Problem Management
• BCS Specialist in Service Desk and Incident Management
• BCS Specialist in Service Level Management

• Prince2 Management Briefing
• Prince2 Entry Level Foundation
• Prince2 Foundation Plus
• Prince2 Practitioner
• Prince 2 Foundation to Practitioner Upgrade
• Prince2 Re-registration

These courses are offered in conjunction with WWP who are the accredited Prince2 course provider

• ISO20000 Practitioner
• ISO20000 Auditor

• CobiT 5 Foundation