Privacy Policy

This Privacy Policy sets out the steps that we take to ensure that any personal information you provide to us is kept secure and confidential and used only for the purposes for which it is provided.

We may obtain personal information when you place an order with us, attend one of our training courses, engage with us for consultancy or recruitment purposes or when we ask you for feedback.

When you place an order with us, we may call you to ensure that we are fulfilling your order according to our own high standards and in accordance with your expectations. We may also ask for feedback about the services and products we offer. It would greatly assist us if you could let us know of any way that we can improve our service to you.

When we communicate with you either verbally or in writing, we may ask you to tell us a little about yourself and your organisation, so that we can continue to offer the very best service. We will make good use of this information to let you know about new products and services that you may find of interest and about updates to our websites.

We process data in compliance with UK Data Protection legislation and the EU General Data Protection Regulation (GDPR) of 2018.

We follow extremely strict security procedures for storing information, and preventing unauthorised access to it.

We do not store credit card details nor do we share our customers details with third parties.

We will at any time, at your request, provide you with a copy of any personal information that we hold about you. You may at any time ask us to remove your personal details from our mailing list by sending us an unsubscribe email to info@thegreymatters.com.