Our ITIL® 4 Specialist IT Asset Management (ITAM) training course will explore the key concepts, principles, value and challenges of the IT Asset Management (ITAM) practice.
It will give you best practice guidance at both strategic and operational levels on how to maximise value creation, control costs, manage risks, meet regulatory and contractual requirements, and support decision-making about the purchase, re-use, retirement, and disposal of IT assets including their impact on sustainability.
In addition, the ITIL® Maturity Model is introduced as a tool to help you assess and measure the organisation’s capabilities in service management and identify actions on improvement opportunities to develop IT Asset Management (ITAM) capabilities.
Our ITIL® 4 Specialist IT Asset Management (ITAM) training course will enable you to:
- Define IT Asset Management roles, responsibilities, knowledge and skills.
- Plan and manage the full lifecycle of all IT assets.
- Effectively automate IT Asset Management activities.
- Apply IT Asset Management metrics and practice success factors to improve performance.
- Measure, assess and develop IT Asset Management capability by using the ITIL® Maturity Model.