Our ITIL® 4 Practitioner: Monitoring & Event Management training course is structured and aligned around the ITIL® Framework. The examination is intended to assess whether you can demonstrate sufficient understanding and application of the concepts covered in the ITIL® 4 Monitoring & Event Management practices publication.
Who should attend :
Our ITIL® 4 Practitioner: Monitoring & Event Management training course is aimed towards validating the skills and knowledge of professionals seeking to establish a good cross-practice collaboration and effective service value streams. The main job titles applicable for this training course are:
- Service Desk Manager
- Service Desk Analyst
- IT Support Analyst
- Infrastructure Engineer
- Service Design Lead
- IT Operations Analyst
- Virtual Computer Analyst
- Network Engineer
- Event Management Engineer
- IT Support Engineer
- Service Management Analyst
- Monitoring Operation Analyst
Pre-requisites :
The following are the prerequisites for our ITIL® 4 Practitioner: Monitoring and Event Management training course:
- ITIL 4 Foundation Certificate OR ITIL® 4 Managing Professional Transition (MPT) Certificate
- Training Through An Accredited Training Organisation (ATO)
Examination :
- Duration: 30 Minutes
- Closed Book: Yes
- Format: 20 Questions With 1 Mark Each. No Negative Marking.
- Question Type: Standard Classic, Negative, & List
- Bloom's Level's: 2 & 3
- Pass Mark: 65% Or 13/20