ISO20000 standards part 1 through to 5 in both pdf and hard copy

£ 551.00

Key Features and Benefits:

• Features all parts of the ISO/IEC 20000, enabling you to purchase all five parts with one mouse click - saving you time.
• ISO/IEC 20000 the IT service management standard specifies the requirements for an SMS and will help you implement an SMS. Using the methods in the standard will help align IT with the organisation's goals, thus making ROI greater and IT run more efficiently.
• All the advice and guidance in all five parts of the standard is written in a generic manner, making it applicable no matter the size, type or location of your organisation.
• Contains the latest version of the specification for an SMS - ISO/IEC 20000-1:2011, plus ISO/IEC 20000-2:2012 the code of practice for SMS adoption - meaning this kit is bang up to date!