ITIL Complementary Title

Photo of ITIL V3 Small-Scale Implementation

ITIL V3 Small-Scale Implementation

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Author/OrganisationIvor Macfarlane and Sharon TaylorSummaryThis publication has been updated in l...

Photo of Delivering IT Services using ITIL, PRINCE2 and DSDM Atern

Delivering IT Services using ITIL, PRINCE2 and DSDM Atern

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Author/OrganisationOffice of Government Commerce.SummaryDue to the huge investments that organisa...

Photo of ITIL V3 Guide to Software Asset Management

ITIL V3 Guide to Software Asset Management

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AuthorColin RuddOverviewAppropriate for anyone involved in the governance, management and use of ...

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Building an ITIL based Service Management Department

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AuthorMalcolm FrySummaryITIL concentrates on describing IT Service Management Processes, Function...

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ITIL Lite 2011

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AuthorMalcolm FryOverviewITIL Lite has been updated to align with the ITIL 2011 editions. This ne...

Photo of ITIL® Planning to Implement Service Management (PISM)

ITIL® Planning to Implement Service Management (PISM)

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AuthorOffice of Government CommerceSummaryThe Planning to Implement Service Management part of IT...

Photo of Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM)

Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM)

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AuthorOffice of Government CommerceSummaryMost organizations hold vast quantities of data that ca...

 

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