Key Element Guide ITIL Service Transition - Pack of 10

£ 99.50

Author:

Cabinet Office

Overview:

The 'Key Element Guide ITIL Service Transition' provides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements.

ITIL Service Transition focuses on the broader, long-term change management role and release practices so that risks, benefits, delivery mechanisms and the ease of ongoing operations of services are considered.

Key features:

• Written by the authors of the main core guidance titles
• Provides a handy overview of the five core titles
• Each Key Element Guide shares the same structure
• Quality assured and endorsed by itSMF International.