Planning, Protection and Optimization ITIL V3 Intermediate Capability Handbook (single copy)

£ 9.95

Author

Office of Government Commerce

Summary

This is a quick reference guide to the processes covered by the ITIL planning, protection and optimization (PPO) 2007 syllabus.

It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy reference source for practitioners who work with these processes. It is not intended to replace the more detailed ITIL publications.